Frequently Asked Questions
How can I Showcase Testimonials?
Ans: After activating the plugin, you will see Testimonial Pro in WordPress Admin Dashboard.
Firstly, Go to Add Testimonial and add your testimonials as many as you want.
Secondly, Go to Shortcode Generator→ Add New Shortcode and you will find 3 Settings Tabs like, General Settings, Slider Settings, Stylization, and Typography
You can customize the setting fields how you want & publish and you will see a generated shortcode in the top area.
Finally, You can insert it any page or post through TinyMCE button or Gutenberg editor easily.
Will it automatically use my existing testimonials when Upgrade to Pro?
Ans: Yes. If you already have testimonials in the FREE version on your theme or site, you will automatically get the testimonials to use in the PRO version.
Is the Testimonial Pro compatible with my theme or design?
Ans: Testimonial Pro works nicely with any theme if themes are developed according to WordPress standard.
How can I get support if the plugin is not working?
Ans: If you face any problem with our plugin or something is not working as it should, first follow the preliminary steps:
- Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
- Deactivate all plugins you are using and check if the problem is still occurring.
- Ensure that your plugin version and your theme version are updated and that the problem you are experiencing has not already been solved in a later plugin update.
If none of the previously listed actions help you solve the problem, then, Submit a Ticket in the forum and describe your problem accurately, specify WordPress and Plugin versions you are using and any other information that might help us solve your problem as quickly as possible.