Is the Post Carousel Pro compatible with my theme or design?
Ans: Post Carousel Pro works nicely with any theme if themes are developed according to WordPress standard.
How can I get support if the plugin is not working?
Ans: If you face any problem with our plugin or something is not working as it should, first follow the preliminary steps:
- Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
- Deactivate all plugins you are using and check if the problem is still occurring.
- Ensure that your plugin version and your theme version are updated and that the problem you are experiencing has not already been solved in a later plugin update.
If none of the previously listed actions help you solve the problem, then, Submit a Ticket in the forum and describe your problem accurately, specify WordPress and Plugin versions you are using and any other information that might help us solve your problem as quickly as possible.